Support
Fast, human help for anything that gets stuck.
Contact us
The fastest way to reach us is by email. We aim to respond within one business day, and usually sooner.
support@rebroadcast.appCommon support topics
Getting started
Need help uploading a source, running Auto-transcribe, or creating your first clip? Send us the details and we will walk you through it.
Billing and subscriptions
Questions about a charge, upgrading or downgrading a plan, cancelling, or issuing a refund. Include the email on the account so we can find you fast.
Connected channels
Trouble connecting YouTube, Instagram, Facebook, LinkedIn, TikTok, or WordPress? Tell us which platform and what you see on screen.
Privacy, security, and deletion
Request a copy of your data, report a security concern, or ask for account and content deletion.
Account and data deletion
To delete your account and all uploaded media, transcripts, drafts, posts, and connected tokens, see the data deletion page or email support@rebroadcast.app. We will confirm the request within 48 hours and remove your data from active systems within 30 days.
Bug reports
If something looks wrong, include the page you were on, what you expected to happen, and what happened instead. Screenshots and the time the issue occurred help us reproduce it fast.